Mitchell International Winner

three awards

R&S Auto Body is a proud three-time recipient of the Mitchell International AutocheX Premier Achiever Award for customer service, including the 2011 recognition for our “extremely high customer satisfaction scores.”

The 10th annual Mitchell AutocheX Premier Achiever Awards honoring collision repair facilities from the U.S. and Canada were for the first time hosted “virtually.”

AutocheX Premier Achiever Award 2011

The Premier Achiever Awards recognizes and celebrates exceptional customer service and satisfaction achievements. The 2011 Premier Achievers includes outstanding customer service oriented collision repair facilities from the U.S and Canada. These 400 shops stand out among the nearly 50,000 North American shops in the market. The winning shops qualified among the 400 exclusive Premier Achiever Award recipients.

The award is based on customer satisfaction scores as measured by AutocheX, either independently or as part of an insurer – sponsored repair program.

R&S Auto Body Ltd. has won a 2011 AutocheX Premier Achiever Award for outstanding customer service.

AutocheX is a third-party company that measures customer satisfaction levels for body shops through surveys.

R&S is the only shop in Kamloops to ever win the award, and one of only 15 in all of British Columbia to be honoured. Our staff look forward to providing you the same level of customer service – contact us today!


Kamloops This Week

R&S Auto Body and 14 other car shop valet facilities in B.C. achieved customer-satisfaction scores in the top five percent among more than 7,000 shops across North America.

Scores are based on key award criteria, such as the shop’s ability to keep customers informed, provide on-time deliveries and provide efficient, safe and quality repairs.

“We’re extremely proud of the 15 shops that have consistently made customer service a top priority,” said Darcy Gorchynski, ICBC’s director of material-damage services.

“We know our customers want to get back on the road as fast as possible while knowing their car’s received top-quality repairs."

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