Frequently Asked Questions about Car Body Repairs in Kamloops

Yes, as long as you have collision and comprehensive coverage, a valid driver’s licence and Visa or MasterCard, we can put you in a courtesy car at no charge.

All we need is your current insurance papers and a claim number, if you’re going through insurance. We do not make appointments for estimates. You can bring your vehicle in anytime between 8:00 AM and 4:30 PM on Monday to Friday (excluding holidays).

You can dial at 1-800-910-4222 for ICBC’s Dial-a-Claim.

It only takes about 15-20 minutes for an estimate, so we can do it while you wait.

We book repairs depending on the severity of the damage. We cannot give an accurate answer until we see the vehicle.

Yes, you can choose to get your vehicle repaired right away. If the deductible has not been waived by the time repairs are finished, you would be required to pay the deductible, and ICBC will reimburse you once it’s been waived.

ICBC makes the decision based on the age, make and model of the vehicle, the severity of the damage and mileage. The condition
of the vehicle before the accident can also come into play.

There are a lot of factors that come into play. The most common are doors not opening, fluids leaking, both headlights not working, severely broken windshields and flat tires.

No, we need to get pictures before it’s washed. Then, if necessary, we can wash it here for more pictures.

This is dependent on the extent of the damage and availability of parts.

Yes, we would be glad to give you an estimate. Just let us know your requirements and we’ll address them.

Yes, we have chosen to do business with only the best automotive paint suppliers which helps in maintaining the quality of our work.